A memorable moment in Vienna

When you only spend a short time in a location, where you stay is important, so is comfort. But when you travel at special times of the year, like Christmas, the location and comfort seem to be more important. We choose to stay at AccorHotels as they have a range of brands to suit each travellers’ style. We felt very privileged to be hosted for our stay in Vienna at Christmas at the luxurious MGallery Hotel Am Konzerthaus. MGallery is Accor’s luxury brand of boutique hotels that combines high-end luxury with unique culture and history. We were very happy we had planned three nights for our second visit to Vienna coinciding with Christmas. This location was perfect for us, near transport and close to the city’s musical and architectural treasures, some of the sites we would be visiting during our few days in Vienna.

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Our arrival on Christmas Eve was the perfect start for a special Christmas for us, starting with the warm welcome, friendly faces and big smiles. Right from that moment we had a feeling this was going to be a wonderful stay. Check in was smooth and efficient which was great as we had arrived tired from our long train trip from Ljubljana. Being weary a comfortable bed is a must and as soon as we entered our room the first thing we checked out was the bed. We were so chuffed, the bed was dressed in high quality, crisp white linen, sumptuous feather pillows and looked very inviting with the gorgeous Gustav Klimt bedhead.

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The room itself was spacious, tastefully decorated in elegant art nouveau style with calming neutral colour tones and had everything we needed, including a welcome gift of chocolates. As expected in a hotel of this standard we found a squeaky clean bathroom with a splash of bling of little gold tiles and a great selection of toiletries and lavish robe and slippers. Overall the room was lovely and had a very large window and as the hotel was situated on a corner we had a great outlook on the streets below. Along the window was a sofa, small table and a chair and larger table. We found the room very private too as the sleeping area of the room was not visible from the door, divided by a generous sized wardrobe with mirrored doors.

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After we arrived and freshened up we rugged up and made our way outside to check out the area closeby. We were in the historic area of Vienna, near Concert Hall, State Opera, Karlskirche, Stadpark metro station and a short walk to the ring road surrounding the main city centre.

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When we returned we found our bed had been turned down and along with the chocolates left on our pillows was information about the weather for the following day. It was the finishing touches like the appearance of bedside mats and a little tray on the sideboard with two cups, infusion teabags for a nightcap, ear plugs and eye masks that were laid out each evening that made us feel special and showed it was important to the hotel staff that guests feel at home. As our first day was done, we prepared for a comforting night’s sleep and we sunk into the luxurious bed, bliss after a long day’s sightseeing. It was nice that we had a Nespresso coffee machine and a kettle with a good selection of teas and coffee so we could prepare a morning bevvy before breakfast.

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In the Morning we ventured downstairs where we were seated in the dining area which was very comfortable and elegant. We had a fantastic breakfast with very generous selection of breads, cooked foods, fresh fruits, cold meats, cheeses and cereals. We could also have eggs cooked to order. This was an extremely busy time of the year and we must praise the staff who did their best to keep up with demand of the hotels guests.

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The dining area, Oskars Restaurant is a top class facility and the intimate bar with its timeless glamour pays homage to Orient Express  with nostalgic décor. With its’ charm and atmosphere it was ideal spot to have a festive drink.

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What a wonderful hotel at a peak time of the year and a special thank you to the Manager, Boris Braun for his hospitality, our stay was so much more amazing than we ever expected. Everyone at the hotel went out of their way to make our first Christmas in Vienna a very special time for us.

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The superior service received enhanced our Viennese experience and provided a memorable moment that will stay with us for a long time. We couldn’t have been more content with the quality of both the service and the hotel amenities and loved the finishing touches like the piped sound from the TV to the bathroom and the good selection of teas. We also loved the décor, like the art nouveau cornices around the room, the huge gold Klimt headboard and the tasteful elegance of little gold tiles in the bathroom.

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We’d love to read your comments below. Does this sound like the kind of hotel you would enjoy staying in? Have you had a hotel go the extra mile and make your Christmas a memorable moment?

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24 Responses

  1. Nika Jane says:

    I saw this hotel some movies, truly, it’s beautiful and seems like you’re having a grateful stay. Well, it’s my pleasure to stay in a place like Vienna too.

  2. Mama Herself says:

    What an important day for them to get right. So glad they did. What a lot of thoughtful touches. Love that headboard too!
    Mama Herself recently posted…Inchcolm Island and the Forth Bridge by boatMy Profile

  3. Dean says:

    Looks like you chose the right place to stay Lyn. Love that bedhead.
    Dean recently posted…European road trip – Cesky Krumlov, Czech RepublicMy Profile

  4. Nancie Lee says:

    Wow, I just love beautiful hotels. It sounds like they know how to treat their guests and I would enjoy every minute. The Christmas decor brings out the Christmas spirit. it sounds like you had a wonderful stay and experience in Vienna!
    Nancie Lee recently posted…A Winter Peek into Zion National ParkMy Profile

  5. Linda Bibb says:

    Lyn, that looks to be a luxurious hotel, one that I would fancy staying in myself. I think the hotel matches the city, because Vienna has always seemed to be a high class place as well.
    #TheWeeklyPostcard
    Linda Bibb recently posted…Panamanian Sancocho RecipeMy Profile

  6. Lovely hotel!! I’m not gonna lie, I love AccorHotels chain, they have an option for everyone and everywhere. They never disappointed me 😀
    Thank you for joining #MondayEscapes 😀
    Packing my Suitcase recently posted…12 things that really matter about hotel roomsMy Profile

  7. Marcia says:

    I love the decor – such warm and inviting colors. I bet this was an extra special Christmas.
    Marcia recently posted…Portobello Road MarketMy Profile

  8. Lisa Wood says:

    what a beautiful place to stay while in Vienna, I love bed comfy beds 🙂
    Lisa Wood recently posted…The Hummock Earth CacheMy Profile

  9. What a lovely memory for you guys. You can recall your lovely visit to Vienna every Christmas from now on 🙂
    Lyndall – Seize The Day Project recently posted…Visiting Rome’s gorgeous Piazza NavonaMy Profile

  10. Sometimes it’s those little touches that go to make a hotel special, isn’t it? I love the Klimt above the bed – perfect inspiration for Vienna! A Nespresso machine in the room sounds wonderful and I like the look of the bathroom toiletries too. What a wonderful Christmas! #TheWeeklyPostcard
    Clare (Suitcases and Sandcastles) recently posted…Best of the British Seaside at SouthwoldMy Profile

  11. Elaine says:

    What a luxurious place to stay in Vienna … I hope your stay during Christmas was as glamorous as it appeared in this post!
    Elaine recently posted…The Way Mama Used to Make – Great Restaurants in ItalyMy Profile

  12. I am ready to check in just for the Gustav Klimt headboard! That is awesome!! And yeah, the rest of the hotel looks pretty nice, too. 🙂 As others have noted, the weather outlook is great – I love it when a hotel has little touches like that to help travelers along the way.
    RobRob (@TravelLatte.net) recently posted…Five Washington DC Do’s & Don’tsMy Profile

  13. Jackie says:

    Your Accor Hotel in Vienna looks really chic! The bed pillows look so cozy, perfect after a day of walking and exploring the city. Will keep it in mind for sure!
    Jackie recently posted…5 Ways to Save Money at the National ParksMy Profile

  14. Ruth says:

    That hotel looks fabulous. The bed looks so comfortable. The size is pretty good if you consider how small the rooms in European hotels tends to be (at least in the hotels I have stayed).

  15. Anda says:

    Wow! This surely was luxury at its best. I’ve only spent one night in Vienna and it was in a very bad hotel. At the time money was really tight and we couldn’t afford anything else. Reading about your experience makes me want to go back and stay a few nights at such a nice hotel.
    Anda recently posted…Exploring Paso Robles Through My Taste BudsMy Profile

  16. Sounds like a great Christmas stay in Vienna! Need to visit here soon:)
    Jessica @ Independent Travel Cats recently posted…Planning an Oxford Day Trip: A Perfect Day Trip from LondonMy Profile

  17. Such a gorgeous and welcoming looking hotel – always enjoy reading about your adventures 🙂
    The Adventure Ahead recently posted…Going Back In Time at the Royal B.C. Museum: Victoria, B.C.My Profile

  18. What a gorgeous hotel – I love all those little touches and how useful to know about the weather. Perfect for a bit of a treat when travelling too. #mondayescapes
    Cathy (MummyTravels) recently posted…Planning a trip to BurmaMy Profile

  19. bevchen says:

    Weather information for the next day is such a clever idea! We spent ages trying to find a channel with a weather report during our stay in Queenstown (no free wi-fi in the hotel rooms!)
    #MondayEscapes

  20. Vlad says:

    What a beautiful hotel, that bed looks huge and very inviting! I’m planning on returning to Vienna in the future so I’ll keep this hotel in mind when searching for accommodation 🙂
    Vlad recently posted…10 Fun Things To Do In BucharestMy Profile

  21. Kate says:

    Sounds like you had a wonderful stay! Vienna is such a gorgeous city!

    Kate xo http://www.PetiteAdventures.org/
    Kate recently posted…48 Hours in MarrakechMy Profile

  22. Wow, the hotel looks amazing and I bet it was extra special as it was Christmas. All the little touches are what really makes an experience special I find. Really happy to have found your blog, will enjoy having a browse and reading about some awesome places 🙂 #MondayEscapes

  1. July 5, 2016

    […] A memorable moment in Vienna […]

  2. December 27, 2016

    […] celebrated Christmas in Vienna. We were hoping we would wake on Christmas morning to tons of snow, but there was no snow, and we […]

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